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Change AWB details
How to change delivery dates in our store after placing an order Sometimes you may want to change the delivery dates for an order placed in our online store after...
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Courier parcel tracking
How to track the status of an order with the issued AWB When you place an order and the AWB (Air Waybill) is issued, it becomes important to be able...
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Delivery to Europe
Guide to our shipping policies in the countries within the European Union to which alessandrodesign.ro delivers products. This article also includes the VAT policy applied according to each country. Orders...
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Let's understand the AWB
When you receive a package, you may notice several documents inside, including the AWB (Air Waybill), the general instruction manual. In this article, we will explore the importance of the...
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Receiving broken products
What to do if you receive damaged products during shipping - Reporting deadline: 72 hours Despite all the precautions taken during the delivery process, it is possible that you may...
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Receiving products - guide
Guide to checking received products At Alessandro Design, we want to make sure that every customer is satisfied with the products they receive. To help you check and confirm that...
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