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Receiving broken products
What to do if you receive damaged products during shipping - Reporting deadline: 72 hours Despite all the precautions taken during the delivery process, it is possible that you may...
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Receiving products - guide
Guide to checking received products At Alessandro Design, we want to make sure that every customer is satisfied with the products they receive. To help you check and confirm that...
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Product assembly guide
Product Installation Guide - General Instructions and Contact for Specific Instructions Disclaimer: Before installing the purchased products, we explicitly recommend that you call on the services of a licensed plumber...
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Warranty general terms
Warranty Guide for Products Purchased from Our Online Store We are glad that you have chosen to purchase products from our online store and we want to ensure that you...
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Return for refund
The complete guide to returning unsealed products and making your return hassle-free One of our top priorities is to ensure that all our customers are happy with the products they...
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Procurement through SEAP
We are happy to assist you in the procurement process through SEAP. To place an order with us, please provide us with the following information: 1. Full product code: Please...
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